Designing a Model for Service Delivery Processes in a Smart Government (Case of Iran). Management Strategies and Engineering Sciences, [S. l.], v. 6, n. 3, p. 61–68, 2024. DOI: 10.61838/msesj.6.3.6. Disponível em: http://193.36.85.187:8092/index.php/mses/article/view/66.. Acesso em: 13 may. 2025.