MOHSENI MEHR, Kiomars; NIKI ESFAHLAN, Hakimeh; AALI, Samad. Determining the Dimensions of Service Quality Redundancy in Banking. Management Strategies and Engineering Sciences, [S. l.], v. 5, n. 4, p. 78–85, 2023. Disponível em: http://193.36.85.187:8092/index.php/mses/article/view/142.. Acesso em: 7 sep. 2025.